Plotts Transmission Services✓ Verified

63Trust Score|3.1★|3804 Francis St, New Castle, PA 16101

SunClosed

Mon-Fri8AM-4:30PM

SatClosed

Inspection Types

✓Cars

✗Motorcycles

✗Trailers

✗Med Trucks

✗Heavy Trucks

✗Heavy Trailers

✗Emissions

Directions

About This Station

Overview & Pro Tips

Plotts Auto Service in New Castle offers vehicle repair services but has received consistently low ratings (3.1⭐) with 45 reviews highlighting significant concerns. Multiple customers report unresolved mechanical issues, poor communication, and rude customer service. Recent reviews indicate recurring problems with differential repairs and vehicle breakdowns shortly after service.

Pro Tips

⚠️ Call ahead and confirm service details are recorded - multiple customers reported no intake records
📋 Get a second opinion before committing - several customers had issues with diagnostic accuracy
💬 Ask for written estimates and follow-up communication - service quality concerns noted across reviews
🔧 Consider alternative shops - overwhelmingly negative customer service feedback throughout