🕐 Business Hours

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📞 Contact

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Address

3804 Francis St, New Castle, PA 16101

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Phone724-654-3640
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About This Station

Plotts Auto Service in New Castle offers vehicle repair services but has received consistently low ratings (3.1⭐) with 45 reviews highlighting significant concerns. Multiple customers report unresolved mechanical issues, poor communication, and rude customer service. Recent reviews indicate recurring problems with differential repairs and vehicle breakdowns shortly after service.

Customer Reviews

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Inspection Services

This station is PennDOT certified to perform the following inspections:

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Cars & Light Vehicles

Standard passenger vehicle safety inspections

Amenities & Features

Pro Tips

From Customer Reviews
⚠️ Call ahead and confirm service details are recorded - multiple customers reported no intake records 📋 Get a second opinion before committing - several customers had issues with diagnostic accuracy 💬 Ask for written estimates and follow-up communication - service quality concerns noted across reviews 🔧 Consider alternative shops - overwhelmingly negative customer service feedback throughout

Location & Directions

3804 Francis St, New Castle, PA 16101

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Frequently Asked Questions

What vehicles can be inspected at this station?

This station is PennDOT certified to inspect: Cars & Light Vehicles.

What are the business hours?

Check the business hours section above for current operating hours. We recommend calling ahead to confirm availability.

How long does a vehicle inspection take?

Most vehicle inspections take between 30-60 minutes, depending on the vehicle type and current wait times. Call ahead to check wait times.

What do I need to bring for my inspection?

Bring your vehicle registration, proof of insurance, and ensure all lights, wipers, horn, and safety equipment are working properly before your visit.

What are common reasons for inspection failure?

Common failures include: broken or dim lights, worn tires (less than 2/32" tread), windshield cracks in driver's view, non-functioning wipers, and emissions issues.

How much does a PA car inspection cost?

PA safety inspections typically cost $35-$50. Emissions testing (required in certain counties) adds $38-$45. Contact the station directly for current pricing.

What if my vehicle fails inspection?

If your vehicle fails, you have until the end of the following month to make repairs and return for a free reinspection at the same station.