Kelly Cadillac✓ Verified

83Trust Score|4.6★|1986 State Rd, Lancaster, PA 17601

SunClosed

Mon-Thu9AM-7PM

Fri9AM-6PM

Sat9AM-5PM

Inspection Types

✓Cars

✗Motorcycles

✗Trailers

✗Med Trucks

✗Heavy Trucks

✗Heavy Trailers

Directions Website

About This Station

Overview & Pro Tips

Kelly Cadillac Inc in Lancaster offers mixed service experiences with a 4.6⭐ rating from 267 reviews. While customers praise exceptional sales service and salesmen like Joey for their patience and transparency, the service department has received complaints about diagnostic delays, damaged vehicles during maintenance, and lack of accountability. Best suited for sales inquiries rather than complex repairs.

Pro Tips

📋 Request detailed written diagnostics upfront to avoid lengthy troubleshooting delays
🚗 Document your vehicle's condition before dropping it off for service to protect against damage claims
😊 Ask for sales team members like Joey—customers consistently praise their honest, pressure-free approach
⏰ Call ahead during weekday hours (9AM-7PM Mon-Thu) for faster service than weekend visits